Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at johncooneypoetry@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at johncooneypoetry@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at johncooneypoetry@gmail.com.
About Me
I am a writer, poet and part time historian. I returned to education as a mature student and I study at the National University of Ireland, Maynooth. My poem 'Letterfrack Graveyard' was a commended work in the 2021 Francis Ledwidge International Poetry Competition and 'He was an Odd Little Man' was published in the 2022 edition of the 'Wexford Bohemian' by Red Books Press. I live in a rural part of county Wexford, Ireland, in the foothills of the Blackstairs Mountains. An area rich in beauty, history and people of indominatable character. I share this beautiful place with my wife Alice and my sons Michael and Oisín. It is from there that the inspiration for my writing originates. The beautiful Irish landscape and more importantly the people who have surrounded me in life inspire me to write, to tell their story. The tales of love, life and loss. The often complexity of human emotion that can make a person stand out or stand alone, and in those times the peace that we all can find in the simpleness of the landscape, the rippling of a stream or the budding of new life in Spring. The resilience of the people, of the human being, to prevail in the face of all that life can place before them. I hope you will enjoy the journey with me.